How it works · booking · QR payment · PIN
QR first. Then the downbeat.
You book your slot on the website and pay for it with a QR code (PAY by square) in your banking app. You get the confirmation and the invoice by email. The rehearsal room door opens with a PIN that works only for your slot. Here’s the whole journey, step by step.
For bands · step by step
The way up in five steps.
The Ready label means it’s done and we’ll switch it on with the lock. In the works means it’s decided and we’re still working on it.
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Book a slot
Ready- Choose a package: 3 h for €30 or 5 h for €50. Prices are final and include VAT. For businesses and entrepreneurs, they are without VAT.
- On weekdays the slots are fixed: two 3 h slots on headphones, 08:00–11:00 and 11:00–14:00, 17:00–20:00 (3 h) and 20:00–01:00 (5 h). At weekends and on public holidays you pick 3 h or 5 h any time between 08:00 and 01:00.
- The calendar shows what’s taken. Other bands’ names aren’t shown.
- On weekdays, 14:00–17:00 is the Teaching Window. We don’t offer bands start times that would run into it.
- Fill in your name and email. That’s where your confirmation and invoice will go. Phone number and band name are optional.
- Paying as a business or an entrepreneur (SZČO)? Choose “Business or entrepreneur” and fill in your billing details. The invoice will be made out to your company ID (IČO).
- Before you pay, you’ll see a summary: the slot, the mode (QUIET or LOUD) and the price, with the net amount and VAT broken down.
Recording and podcasts go in as an enquiry, without a QR code. We’ll agree the price. From 01:00 to 08:00 it’s lock-out: the room is locked and nobody plays.
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Pay by QR code
Ready- When you submit, an order is created with its own variable symbol (VS), the Slovak payment reference. The QR code is right below it.
- Scan it in your banking app and pay. On your phone? Save the QR code to your photos and upload it in the app, or copy the IBAN, the amount and the VS.
- We’ll hold your slot for 2 hours from when the order is created. Pay straight away. If your bank offers instant payments, use one.
- Don’t change the amount or the VS. That’s how we match the payment to your order.
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Confirmation and invoice by email
Ready- When the payment reaches our account, we match it by VS and amount. Only then is your slot confirmed.
- You’ll get an email with the slot, the package, the amount paid and the VS. The invoice is attached as a PDF.
- The email also tells you how to cancel.
- Can’t see the confirmation? Check your spam folder. If it isn’t there either, write to ElevatorStudiosDK@gmail.com and give your VS.
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A PIN for your slot
In the works- The rehearsal room door will have a keypad lock. Every paid slot gets its own PIN, valid for that slot only.
- We’ll send the PIN to your band’s room in the Kubínska Scéna [matrix] chat 24 hours before your slot. As our client, you get the chat for free; we’ll send you a link to your account after you book.
- We’ll send a calendar invite to the room and to the band members’ email addresses. The PIN isn’t in it, and we never send it by email.
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Arrival, check-in and leaving
In the works- At the rehearsal room door, enter the PIN on the keypad. It works from 15 minutes before your slot starts until 15 minutes after it ends.
- That’s the whole check-in. Nobody in the band signs in anywhere. The lock only records when your slot was opened, not who exactly came.
- Bring your own headphones for quiet playing, and singers their own mic. Everyone brings indoor shoes. Coffee, tea and water are included; you’ll find them in the ELEV Refresh_Corner in lounge 008. Wash up or put your crockery back in the cupboard after you, and leave the corner clean.
- Of the building’s facilities, you may use only the toilets. The first-floor kitchen shared by the other tenants is off limits.
- Rooms 007 and 008 have cameras, with no sound; podcast studio 008.1 isn’t covered. The footage stays on our own server only and is deleted after 7 days.
- Room 008 has the main water shut-off valve and the water meter. The building manager and water company staff may enter 007 and 008 at any time, even during your slot. So always keep the space tidy and behave as if someone were watching.
- You can always get out: from the inside, the door opens without a PIN. Finish on time — another band may be coming in after you. The door closes behind you by itself.
Boarding: −1 · Kruháč building, Jána Ťatliaka Street, Dolný Kubín, basement
Elevator is our name — not a lift in the building.
For tutors, students and parents
The Teaching Window: no QR code, no payment.
On weekdays from 14:00 to 17:00, the room belongs to tutor–student teaching. Bands can’t book then.
- You book on the website like any other slot: a slot of 1 to 3 h starting at 14:00, 15:00 or 16:00. One tutor gets max. 3 h a day and 5 h a week.
- The website prepares an email with your booking; just send it. We’ll confirm your slot.
- The Teaching Window doesn’t apply at weekends or on public holidays.
Ready For now, pre-register and tick “Teaching”.
- TEACHINGMon–Fri · 14:00–17:00weekdays only
- Price€0no QR code, no payment and no invoice
- Length1 to 3 hmax. 3 h a day and 5 h a week per tutor
For parents
- Where: the basement of the Kruháč building, Jána Ťatliaka Street, Dolný Kubín.
- When: on weekdays between 14:00 and 17:00. The exact time is in the booking.
- How much: €0. You don’t pay anything.
- Data: all we need for a booking is a name, the tutor’s name and an email address or phone number. We don’t collect fingerprints or any other biometric data.
Payment, cancellations, PIN
When things don’t go to plan.
The payment arrived after the 2 hours Ready
If the slot is still free, we’ll confirm it as usual. If someone else has paid for it or booked it in the meantime, we’ll get in touch. We’ll agree another slot, or refund you in full.
I paid a different amount, without the VS, or twice Ready
We can’t match a payment like that automatically. We’ll look at it by hand and get in touch. If you paid twice for the same slot, we’ll refund the second payment in full.
I can’t make it. How do I cancel? Ready
Write to Office@Kubinska-Scena.Life from the email address you gave in your order, and include the VS. How much we refund depends on how many hours before the start of your slot you write to us:
- at least 72 h before the start: 100%
- at least 48 h: 50%
- at least 24 h: 30%
- less than 24 h before, or after the start: 0%
We’ll email you a credit note, that is, a corrective invoice. The money goes back to the account the payment came from. Once it’s sent, you’ll get another email.
Even if you’re no longer entitled to a refund, let us know. We’ll free up the slot for others.
The PIN doesn’t work In the works
Check you’re entering the PIN for today’s slot — every slot has a different one. Then check the time: the PIN works no earlier than 15 minutes before the start. If that doesn’t help, you’ll need us. We’ll add a contact for moments like this before the lock goes live.
Where do I find the PIN? In the works
In your band’s room in the Scene’s chat. It arrives there 24 hours before your slot, and anyone in the band can look it up.
Someone has left the band In the works
Let us know. We’ll remove them from the band’s room and from the calendar invites. They won’t get the PIN for future slots.
Privacy and security
What we know about you, and why.
Only as much as we need for your slot, your invoice, your PIN and the safety of the space.
- Booking
Name, email, phone (optional), band name (optional) and a note. For businesses and entrepreneurs, also the business name, address, company ID (IČO), tax ID (DIČ) and VAT ID (IČ DPH). For teaching, the tutor’s name.
So we can confirm your slot, issue an invoice and get in touch with you.
- Payment
The amount, the VS and the account the payment came from.
So we can match the payment and, if you cancel, refund the money to the right account.
- Invoice
The details from your order.
The law requires us to keep it for 10 years.
- The Scene’s chat In the works
The account name you choose yourself, and the messages in your band’s room.
For the PIN and the slot invites.
- Lock In the works
When your slot was opened. Not who exactly.
For the security of the room and the gear.
- Cameras
Images in rooms 007 and 008, with no sound. Not in podcast studio 008.1.
To protect property, keep people safe and make sure the house rules are followed. On our own server only, deleted after 7 days.
We don’t collect fingerprints or any other biometric data. The lock doesn’t record which band members came.
Want to know what we hold about you, correct it or delete it? Write to Office@Kubinska-Scena.Life. Anything the law doesn’t require us to keep, we’ll delete.
Security
- We will never ask you for your PIN, your chat password or your payment card details.
- The payment QR code is only ever generated on our website, with your order.
- The PIN is for your band only. It only goes to your band’s room in the chat, and it stops working after your slot.
- Got a strange message in our name? Forward it to Office@Kubinska-Scena.Life.
Pre-registration
Want to be among the first?
We’ll switch on booking with QR-code payment once the lock is on the door. Pre-register and we’ll let you know.